Frequently Asked Questions

What devices are supported?

Check the Monitors page with up-to-date information about supported devices. You need a chest belt or armband heart rate monitor with BLE support(e.g. Polar H10 or CooSpo) to use as a heartbeat data source for the Pulsoid app. Chest belt monitors have the best accuracy level.

How much does it cost to use Pulsoid?

You can use Pulsoid for free or get a BRO plan subscription to access advanced widgets and tools. The free plan is enough for heart rate streaming and doesn’t have a time limitation. You need to have a supported sensor to be able to use Pulsoid.

What do I need to start using Pulsoid? How does it work?

To start using Pulsoid you need: Pulsoid mobile app reads heart rate data from your monitor and sends it to your account. Heart rate data from the app is sent to your widget webpage. Copy widget URL and add it as a Browser Source in OBS.

Heart rate monitors

⌚️ Can I use my smartwatch or fitness trackers?

Most smartwatches and fitness trackers are not supported because they do not broadcast heart rate data. Some devices can be connected ONLY if they have an open HR broadcasting mode via BLE or the special Pulsoid integration was created.
Check the Alternatives section to find out if your device can be used with Pulsoid.
If your device is not supported now, you may submit a request and get notified when it is supported.

πŸ” How to find a supported heart rate monitor?

You can find some of the supported devices on the Monitors page or ask the community on Discord.

πŸ”§ I have issues connecting my device.

Make sure your device is listed on the Monitors page.
Follow troubleshooting.
Contact us or ask in Discord to get help.

Features

πŸ“Ί How do I add heart rate widget on stream?

All Pulsoid widgets have a unique URL that ensures a seamless integration. You can easily add your widgets into streaming software(e.g. OBS, Streamlabs OBS, OBS.Live, Twitch Studio, XSplit, etc.) as a Browser Source. Read more...

πŸ‘₯ Can we use a few monitors together?

If you stream together with friends, you can easily add a few BPM widgets of different people on stream, but each of you needs to use Pulsoid as a solo user and share widget links(do not share it publicly). Note, every person needs their own supported heartbeat sensor, mobile app, and account.

πŸš€ When should I subscribe to the BRO plan?

BRO plan allows you to use all advanced widgets (special games styled widgets, real-time graph, fitness widgets, animated text, etc.), upload your own media files(video, sound, overlays, GIFs, pictures), and configure the unique widget for your channel, export heart rate data, trigger events with your heart rate with IFTTT or Discord, use special Stromno integration for Apple Watch or Samsung Watches.

Every tool and widget in Pulsoid was developed to help you to improve interaction on stream, boost viewer engagement, hold new viewers attention, and build your own brand. Also, subscriptions help us to develop the service and build more features ❀️

πŸ–₯️ I do not stream. Can I show my heart rate on screen while I play?

Yes. Windows Vista, 7, 8, or 10 users can display a heart rate widget on top of all windows with OnTopReplica app.

πŸ’‘ I have a great idea for a new widget or feature!

Awesome! Share your idea on the Discord server or send it to support@pulsoid.net

πŸ–ŒοΈ How can I create my own widget?

Media widgets allow you to upload your own files (picture, GIF, video, overlay, sound alert, music, etc.) and set up ranges. If you have an idea for something different, contact us at support@pulsoid.net

βš™οΈ Do you have API?

Not yet. Please, contact us at support@pulsoid.net with an integration idea and you will get early access as soon as API is ready.

Account

πŸ“ I need to make changes to my account.

Please, contact us if you need to make any changes in your account at support@pulsoid.net.
You can also reset your password.

πŸ“±I signed up with my Twitch account. How do I login into the mobile app?

Visit Mobile login tab to get your temporary password for mobile app.

Get help

πŸ“ I have more questions or need help with Pulsoid

Please, feel free to contact us!
Email address: support@pulsoid.net
Twitter or Discord