Frequently Asked Questions about PULSOID

General questions about Heart Rate Widget for Twitch, Mixer, Youtube Gaming:

What is Pulsoid?

Pulsoid is a service which allows adding a real heart rate to stream. We created a mobile app (for iOS and Android ) and a website. Beyond BPM widget you can find related animations to use on your Twitch, Mixer or Youtube Gaming stream(pixel heart, real heart or ECG). Widgets can be configured to fit your video stream appearance.

What do I need it for?

Pulsoid is the easiest way to add your heart rate to stream. Our approach gives the best accuracy, wide customization and simple interface for users. At the same time, Heart Rate Widget is a great way to make your broadcast more interesting and interactive, you can use it to increase viewer engagement or make the stream more realistic.

How much does it cost?

Our service is free to use. The only spending for you is to buy a Heart Rate Monitor(if you do not own one) and you will be able to use it with other health apps besides Pulsoid. We do not sell Heart Rate Monitors. How to choose a monitor?

What do I need to start using Pulsoid?

Does Pulsoid have other products?

Yes. Except for Heart Rate Widget for Streamers and related animations, we are creating extensions for Twitch. Also, we are working on heart rate statistics and reports, streamers highlights. If you have any suggestions, feel free to contact us on Twitter or via email support@pulsoid.net.

Questions about Heart Rate Monitor for Gaming:

How to choose a Heart Rate Monitor for Pulsoid?

Firstly, our apps work only with Bluetooth devices, so your monitor has to support Bluetooth Smart ( or Bluetooth Low Energy)connection. Secondly, since Pulsoid needs to get uninterrupted real-time data from the monitor, it should fit tightly to the body. We can recommend using a chest strap monitors(like Wahoo TICKR, Polar H7 , CooSpo H6, or another one from the list ).Pulsoid does NOT support any WATCHES or BRACELETS. Use chest belt monitors only., Scosche RHYTHM+), NOT a Watch or Bracelet because they are bad to use while playing.

Heart Rate Monitor does not connect or the app can not see the monitor. What to do?

If you have any problem with connecting your monitor there are few common solutions:
  • Check if your monitor has Bluetooth support.
  • Try to pair phone and monitor and then try Pulsoid again
  • Use BLE Scanner app to check if it can see the monitor and then try Pulsoid again
  • Check if the monitor's battery is charged
  • If you use chest belt monitor, try wetting the conductive pads on the rear of the chest belt with a few drops of water to ensure solid contact
  • Don't see an answer? Contact us on Twitter or via email support@pulsoid.net.

Heart Rate Monitor disconnects often. What to do?

Disconnections might be caused by different reasons. There are few common solutions:
  • Check if the monitor battery is charged. If it is low, it might be a reason.
  • If you use chest belt monitor, try wetting the conductive pads on the rear of the chest belt with a few drops of water to ensure solid contact
  • Check your phone’s battery saving settings. Some smartphones turn Bluetooth off sometimes to save battery.
  • Don't see an answer? Contact us on Twitter or via email support@pulsoid.net.

Heart Rate Monitor disconnects when the screen is off. What to do?

Check your phone’s battery saving settings. Some smartphones turn Bluetooth off sometimes to save battery.
If there is no way to change some power settings which turn Bluetooth off, you can use Keep Screen On app. This problem might appear in Samsung smartphones.
Don't see an answer? Contact us on Twitter or via email support@pulsoid.net.

Questions about Pulsoid Heart Rate Widget:

How can I start using Pusloid?

To start using Pulsoid you need to Login or Sign Up, get Heart Rate Monitor and Download a mobile application for streaming a heart rate.

I lost my password to Pulsoid account. What to do?

Don’t worry. You can reset your password.

What can I do on Pulsoid website?

When you create an account you will be able to visit Space where you can find URLs for your widget and related animations and configure them. Also, the website has a Contact page, where you can find links to our Twitter, Facebook, Youtube, Instagram and Support Email.

What can I configure?

In main Heart Rate Widget, you can change text color and font, in ECG animation you can also change line color. Background color should be used as chroma key for software that does not support browser source plugin, in a case of browser source plugin the background color is ignored and the background becomes transparent.

How can I change the font of Heart Rate Widget for Twitch, Mixer, Youtube Gaming?

Pulsoid supports all Google Fonts, so you just need to choose one here, copy Font Name and Paste in Configurations.
Don't see an answer? Contact us on Twitter or via email support@pulsoid.net.